FAQ

A wearable, hands-free cap that uses red and near-infrared LED light. You wear it for short sessions at home as part of your hair-care routine — no creams, pills or residue.

Follow the session time and schedule in the instructions included with your cap. The most important thing is consistency — most people build it into a regular weekly routine.

Red light therapy is a long-term routine, not an overnight fix. Most people use it consistently for several months before judging results, and results vary from person to person. That's why we give you 30 days to try it risk-free.

No. Sessions are designed to be comfortable — most people describe a gentle warmth at most. Stop using it and contact us if anything feels uncomfortable.

Use it on a clean, dry scalp. You can continue your normal hair-care routine before or after your session.

Both. The Glow Cap is designed for anyone who wants to add red light therapy to their routine, and the discreet design comes in Black or Gray.

If you are pregnant, have a scalp condition, a light-sensitivity condition, or take medication that causes light sensitivity, talk to a healthcare professional before use. The Glow Cap is not intended to diagnose, treat, cure or prevent any disease.

Orders are processed within 1–3 business days and delivered in 7–12 business days. You'll get a tracking number by email as soon as your order ships.

Use the tracking link in your shipping confirmation email, or visit our Track Order page.

Email us as soon as possible. If your order hasn't shipped yet, we'll do our best to change or cancel it.

You have 30 days from delivery to try the Glow Cap. If you're not happy, contact us for a full refund. See our Returns & Refunds page for details.

Sorry about that! Email us within 7 days of delivery with your order number and a photo, and we'll send a replacement or refund at no cost to you.